About Our Products

Warranty

Outdoor Survival Canada will repair or replace for the life of the product. Any item found to be defective in materials or workmanship when put to normal wear and tear and cared for in accordance to instructions. This warranty excludes damage from misuse or abuse, such as improper cleaning, neglect, accident, fire, theft, or use for commercial wear. Any alterations on the product will void the warranty.

Submitting a Warranty Repair

In the case of a Limited Lifetime Warranty repair, please bring your garment to your authorized OSC dealer for processing, or if you have made an online purchase, please email info@outdoorsurvivalcanada.eu with the subject line “OSC – Warranty Request”. A representative will respond within 2 business days.

Please include the following information: Name, contact name, contact phone number, shipping address, photos of the damage, colour and size of garment, style name, and date and location of original purchase.

Additional Repairs

In the case of repairs related to normal wear-and-tear or other mishaps (after all, life happens) outside our warranty, we’d be happy to perform any possible repairs at a fee. Please email us at info@outdoorsurvivalcanada.eu with details and a representative will respond within 2 business days.

Please include the following information: Name, contact name, contact phone number, shipping address, photos of the damage, colour and size of garment, style name, and date and location of original purchase.

Proudly Made in Canada

We are deeply committed to bringing the finest craftsmanship to customers around the world, and that starts with making all our products at home in Canada.

CORE: TEMPERATURE RATING -40°C

The OSC Core Collection is rated for -40°C, and also suitable for milder conditions. Our Premium Down naturally moderates body temperatures.

URBAN: TEMPERATURE RATING -20°C

The OSC Urban Collection is rated for -20°C with less down than the Core Collection. Down has been scientifically proven to be the best insulator in the world.

WATERPROOF

OSC’s proprietary Entrax 800® outer shell fabrication is backed by a waterproof membrane. Critical seams are seam-sealed, increasing waterproof protection. This is a key differentiator as most other downwear is only “water resistant”.

WINDPROOF

Our Entrax 800® outer shell is a proprietary outer shell fabric that is not only waterproof and breathable, it is also windproof, providing an additional barrier from extreme weather elements.

BREATHABLE

Our parkas are constructed with Entrax®800 lining, a proprietary lining that is fused with a membrane backing, making it moisture wicking, breathable and comfortable.

PREMIUM DOWN

Down is the best insulator in the world. It has the best warmth-to-weight ratio of any insulator (natural or synthetic). OSC’s proprietary blend of duck and goose down ensures the perfect balance between function & cost. Ethically sourced from authorized dealers.

LOFT POWER

A 650 LP ensures an ideal balance of function and cost. The measure of the warmth of a garment is not only measured by LP but also by construction and fabrication specs.

ENTRAX® 800 OUTER SHELL

Proprietary Tuff + Durable nylon fabrication with a membrane to achieve waterproof, windproof, and breathable standards

ENTRAX® 800 LINING

Proprietary moisture wicking polyester lining that is fused with a membrane on the back of the fabric, making it moisture wicking and breathable

SOLAR 800 LINING

Solar 800 technology further enhances warmth-trapping capabilities for maximum protection against the cold

LIGHT SENSITIVITY SAFETY SYSTEM

Quality 3M reflective piping for enhanced visibility

FUR TRIM

Natural Wild Canadian Coyote ethically sourced from authorized dealers

SMART COLLAR

A flexi-wire sewn into the collar enables custom shaping

QUADRUPLE BUTTON SNAP SYSTEM

Signature substantial hardware for a reinforced hood

STUFF POCKET

Large interior mesh pocket for storing items and accessories

SECURITY POCKET

Inner pocket with zipper closure to keep valuables secure

INNER CUFFS

Warms hands and seals out wind penetration

DURABILITY PRINTED CUFF TRIM

OSC protective seal for durability and strength around cuff

BACKPACK STRAPS

Inner heavy duty shoulder straps for portability

GROSGRAIN VELCRO PROTECTION SYSTEM

Grosgrain ribbon covering front flap Velcro, preventing snagging of textiles and materials

SEAL OF AUTHENTICITY

Signature 3D orange trim

OSC products fit true to size. For details on choosing the OSC coat to fit you best, see below.

Men’s Sizing

Women’s Sizing

Washing

Remove fur trim from garment as fur cannot be washed. Fur trim can be cleaned by dusting or brushing off dirt with a bristled brush. Otherwise, fur must be professionally cleaned.

On jacket, close all zippers, fasten all buttons and cover all Velcro fastenings.

Machine wash (preferably using front loading machine) on gentle cycle in warm water (30°C/85°F) using a Down Detergent (i.e. Grangers/Nikwax).

Do not bleach and avoid adding fabric softener.

Remove immediately upon wash completion and tumble dry in low heat with 2-3 clean tennis balls or a clean tennis shoe to avoid Down clumps and to loft the Down back up to its original loft and warmth (this may take over an hour).

It is especially important to remove light coloured coats from the wash immediately as yellow water stains can appear if coat starts to dry.

Hang in well ventilated area overnight to allow any residual moisture to dissipate from the inside of the coat. Do not iron.

Storage and Maintenance

Do not store in plastic bag. Coats may be stored in garment bags made of fabric or left free-hanging in a closet.

Occasionally, you can also “freshen” up your coat without washing, by putting it in a cool dryer (on air dry) with 2-3 clean tennis balls or a clean tennis shoe, for 10-15 minutes. This lofts the Down to return the coat to its optimal warmth. For fur that has been crushed, aggressively shake hood with both hands to fluff up.